Our Values

We’re proud to say that we are not just another office supplies company.

We pride ourselves on our exceptionally high standards of customer service, which are embedded in our entire business, from our delivery drivers through to our warehouse and office team.

Our customers love us because we don’t overcharge, we don’t adopt the heavy sales approach and we don’t promise things that we can’t deliver. Quite simply, we help businesses to manage their office supplies in an efficient, cost effective and reliable way. And our team are great to work to with too!

Here’s what we believe makes us refreshingly different to many other office supplies providers:

We genuinely love what we do

Office supplies are our passion. It’s what we do best! We thoroughly enjoy what we do, whilst also remaining extremely conscientious and customer focused. We are happy when our customers happy and our commitment to excellent customer service at every stage means that Purrfect Office provides a positive and upbeat environment for both our staff and our customers.

Everyone is valued and the sky is the limit!

We know that our people are absolutely core to what makes Purrfect Office a great company to do business with and we value each and every member of our team.

At Purrfect Office, we place no limitations on ambition, diversity or flexibility. We create an environment where ‘out of the box’ thinking is actively encouraged and welcomed. As a result, we are continuously taking our business to new and exciting heights, whilst constantly meeting and exceeding our customers’ expectations.

We operate a simple line management structure

We know that one of the most frustrating aspects of customer service calls is waiting for ‘authorisation’ from higher up the management chain. That’s why we don’t operate that way. All members of staff at Purrfect Office have the freedom and expertise to deal with customer enquiries promptly and decisively. All our customers get answers to their enquiries immediately, without being passed from person to person. No fuss, no hassle, just an efficient, professional service, each and every time.

Our commitment saves you time, money, effort and reduces risk of errors

In addition to constantly engaging with our manufacturers and suppliers to ensure quality standards are maintained, we also retain complete control over the entire order process. From order taking to picking, packing and delivery, we apply our unique Purrfect Office approach at every stage, ensuring you receive the best service possible, whilst keeping errors to an absolute minimum.

Going the extra mile is standard at Purrfect Office!

You may have found us because you are looking for office supplies, but our commitment to customer service means we offer far more than that!

Whether you need to speak to someone about corporate printing, machine consumables, specialised products, general stationery, janitorial, catering, office furniture, chairs or any other range of products, we are here to help. Our dedicated team are on hand to help you with every aspect of your procurement process. What’s more, we can even help with the organisation of parties, events and conferences, from hiring equipment and stages to finding caterers and entertainers.

We’re investing in the long-term

Purrfect Office has been delivering office supplies for over 16 years and we fully intend to continue doing what we love for many more years to come! In order to secure our future, we apply the same level of passion and commitment to our staff and business as we do to our customers. This ensures we not only create a strong and highly skilled future Purrfect Office team, but that these people in turn develop long and lasting relationships with our customers, understanding their business requirements at a highly advanced procurement level. This enables us to offer a service which is second to none, guaranteed.

Our open invitation to you

We are so proud of our business, our people and our purpose-built premises, that we’re extending an open invitation to you to come and meet with us for a no obligation chat over coffee. We’ll show you around and give you a real feel for how we operate, whilst also finding out more about your business and how we may be able to assist you.

Why not give our team a call on 0800 024 6111 today? We look forward to meeting you!