Managing office supplies the ‘Purrfect’ way

At Purrfect Office, we have been supplying office products, stationery, furniture and value-added services to businesses in and around central London for over 20 years. The company was founded by Dallas Luckcock in 1991. Dallas believed that businesses could better manage their office supplies expenditure if it was organised centrally, in order to help them control their office and stationery procurement costs. It is this ethos that has enabled Purrfect Office to grow into the successful operation it is today, delivering an exceptionally efficient service, whilst also maintaining the personal touch that Dallas believes is so important in business today.

Big enough to cope, small enough to care 

Initially, the company operated from a 1000 sq foot warehouse in London SE15, running a complete office and stationery delivery service to the City and West end three times a day.  Dallas’ commitment to delivering value for money, reliability, quality and exceptional customer service helped to drive substantial growth at Purrfect Office and in 1999, we moved to a purpose built 8000 sq foot warehouse in Bow, London, E3. We continue to offer our valued customers an unrivalled blend of product, price and exceptional service that ensures we are the supplier of choice for many businesses, both in London and across the UK. We are also proud to be able to offer a delivery service envied within our industry. With three deliveries a day within the City and West End, and access to our Rapid Response Vehicle (RRV) service, we can deliver your urgent requirements within 80 minutes.*

The ‘Purrfect’ Promise

We always pride ourselves on our friendly, customer-orientated approach to helping our customers to find real solutions to their office supply requirements. Whether you are looking for the most cost effective products or ‘higher spec’ products for that extra special event, we will be on hand to help you find exactly the right products, at the best possible price. We aim to offer a highly personalised service, each and every time you order. That’s why we don’t have an automated telephone answering service. We’ll aim to answer your call within five rings, where you will be able to speak directly to a member of our customer service team. You’ll be pleased to know that we don’t adopt a hard sell approach either. That’s simply not our style. Once we have your details on file, don’t worry about unwanted sales communications either, trying to convince you to buy more. We’ll only ever let you know if we have found a way to save you money, that’s a promise.

We’re in it for the long run

Ultimately, we want to be able to deliver more than just a one-off order of supplies. We always strive to develop long-term partnerships with our clients, as with this, comes an intimate knowledge of your exact procurement needs. If you choose to work with us, we’ll be continuously working to make sure you are always getting the very best solutions, products and prices.

The Purrfect Service Guarantee

Work with us and we guarantee to help you:

  • Lower your costs and boost your efficiency with our Planned Product Distribution (PPD) system, restricting access to casual purchases, ensuring you buy the items you use most at the lowest price
  • Reduce the time spent dealing with procurement issues, from ordering, processing, reporting right through to invoicing.
  • Reduce the money wasted on items purchased and not used, by giving access to the items you use most. By lowering the quantities in which you order, you only buy what you need and use.
  • Access a vast knowledge of the products from a database of over 128,000 products.
  • Supply you a viable, cost effective e-commerce solution, which is designed to lower your procurement costs, whilst also being user friendly.

Come and say ‘hello’

We actively encourage our clients to come and visit us and meet our team. We find it is always helpful for you to see how we operate and we really benefit from finding out more about your business requirements and how we can best service your precise needs. So why not pop in? We’d love to meet you!

*Subject to location and availability of products required